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      We offer a 100% money back guarantee on our jewelry.  When you're happy, we’re happy!!! If you are not 100% satisfied with your purchase, you can return the item for a full refund or exchange.

      Any item that is purchased on www.lovelisa.com can be returned or exchanged within 90 days of your purchase.  Please ship it back to us with a note indicating if you want to exchange the item or request a refund.  We do no refund shipping charges. Return shipping fees & insurance is the responsibility of the customer.  Please make sure you ship your return with tracking information.

      Love, Lisa does not accept returns on personalized items.

      HOW TO MAKE A RETURN:  Include in your package a note stating the reason for your return and the original packing receipt with order number.  In addition, note if you would like to exchange for a store credit gift certificate or a refund to original payment method.

      Ship to:
      Love, Lisa
      30D Broadway, Suite 201
      Attn: Cheryl / Returns Department
      Massapequa, NY 11758

      If an item is damaged,  we stand behind our jewelry 100%.  If we can't fix it, we will replace it.  Please mail the item to us and include a return address.