Returns & Exchanges

We want you to love your Love, Lisa jewelry! If something isn't quite right, returns and exchanges are accepted within 90 days of purchase.

How to Make a Return

Items must be returned in their original condition and packaging. Include your order number, reason for return, and whether you'd prefer a refund, exchange, or store credit.

Customers are responsible for return shipping and insurance. Original shipping charges are nonrefundable. We recommend using a tracked shipping service.

Please allow up to three weeks for your return to be processed.

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Damaged or Defective Jewelry

If your jewelry is damaged, contact Lisa to discuss repair or replacement options. Items purchased within one year may be eligible for replacement.